Coverage is allocated at the group level, and billing follows activation
OPERATING MODEL
Service Cards provide a structured way to deliver coaching and outplacement across an organization.
Access is allocated in advance. Programs are activated as needed. Each card corresponds to a defined program, ensuring consistency while allowing flexibility in how support is deployed.
Allocation and billing are managed together through the platform.
A centralized dashboard provides visibility into activations, program usage, and overall engagement, with clear, consistent reporting.
Step One
Program Setup and Card Allocation
Organizations activate a transition support program by selecting the appropriate service level and the number of service cards required. Each card represents a defined coaching package that employees can access during a career transition.
For outplacement programs, service cards allow HR teams to prepare support in advance while maintaining flexibility. Cards can be distributed immediately following a workforce transition, ensuring employees receive structured guidance as they begin their next career step.
Step Two
Employee Activation and Delivery
Employees access their transition support through their service card. Using the platform, they activate their coaching program and schedule sessions with experienced coaches aligned with their needs.
The process is simple and confidential. Participants work directly with their coach on career positioning, job search strategy, and transition planning, while HR teams remain focused on supporting the broader organizational transition.
Step Three
Program Visibility and Usage Reporting
The platform provides clear visibility into program activity and card utilization. HR teams can track card activations, monitor program engagement, and review overall usage.
Billing aligns with actual program activation. Organizations are invoiced based on the service cards employees redeem, ensuring support remains transparent, accountable, and aligned with real usage.
Would you like to explore how Service Cards could be implemented in your organization?
How are Service Cards billed?
What happens if some Service Cards are not used?
What visibility do HR teams have into usage?
Are Service Cards assigned to specific employees?
Can HR Teams control how Service Cards are distributed internally?